Not yet. Right now we carry riders who can walk to the van with or without a cane or walker, and we help you every step. If you use a wheelchair and can’t transfer to a seat, we’re not the right service — call us anyway and we’ll point you to someone who is.

Two business days is comfortable. We hold same‑day slots for hospital discharges and for riders we already know. Standing weekly rides get locked in and stop needing to be booked at all.

Yes, and there’s no charge. One companion, caregiver, or family member always rides free. The van seats several people comfortably, so a second is usually fine too — just tell us when you book.

Not yet. Our van has passenger seats, no ramp and no lift. We carry riders who can walk to the van — with a cane, a walker, an oxygen bottle, or an arm to lean on — and we help you the whole way. If you can’t transfer out of a wheelchair into a seat, you need a wheelchair van. Call us and we’ll give you names.

Medi‑Cal covers rides to covered appointments, and your health plan arranges them — you call the plan, not a van company. There is no cost to you and you don’t need a doctor’s note for a standard ride.

Here’s exactly who to call, and how far ahead to book. We put that page up whether or not you ever ride with us.

A local one‑way ride starts at $65. Menifee is about $78, Hemet about $110, and Loma Linda is a $215 flat rate. The full rate card and a fare estimator are on the rates page — no phone call needed to find out.

Two business days is comfortable and gets you the pickup time you want. We hold same‑day slots for hospital discharges and for riders we already know. Booking less than 12 hours out adds $25 when we can fit you in. Standing weekly rides get locked into the schedule and don’t need booking at all.

Yes, if you book wait‑and‑return. The first 20 minutes of waiting are free, then it’s $25 per 15 minutes. For anything over about two hours it’s usually cheaper to book a round trip and call us when you’re done.

Yes, free. One companion always rides at no charge, and the van has room for a second most days — just tell us when you book.

That’s the service. We knock, we help with the door and the steps, we carry the bag, we take your arm on the walkway. Inside the building we go with you to the check‑in desk. What we can’t do is lift you, get you out of bed, or pick you up off the floor — that needs two trained people and equipment we don’t carry.

Yes, at a flat rate: $215 to Loma Linda, $275 to San Diego, $325 to Orange County, $395 to Los Angeles, one way. Most people book those as a round trip with the driver waiting through the appointment.

Card, debit, or check at the end of the ride. No deposit and no booking fee. Monthly dialysis plans and facility accounts are invoiced on the 1st and due in 15 days.

Cancel more than two hours ahead and there’s no charge. Under two hours it’s half the fare, and a no‑show at the pickup is the minimum fare. If the hospital or clinic cancels on you, so do we — no charge.

Call us. If we make you late to an appointment through our own fault, the trip is free. If you’re riding on a Medi‑Cal‑arranged trip with a different company and they’re more than 15 minutes late, your health plan has to send another ride or pay you back for one — call your plan while you’re still waiting.

Yes — commercial auto liability, general liability, and workers’ compensation. We’ll email a certificate of insurance to any facility, case manager, or family that asks. We’d rather you check than take our word for it.

Yes. The grocery store, the bank, a haircut, your grandson’s graduation. Booked by the hour at $95 with a two‑hour minimum, or at the regular per‑trip rate for a straight run.